Experience

Web Developer

inquirED - January 2023 to Current
Achievements: First Software Engineering role, contributed code and testing to ensure quality.
Skills: Typescript, React, Express, MongoDB, Material UI, Cypress

https://inquired.com

Software Engineering Student

General Assembly - August 2022 to November 2022
Achievements: Completed 450+ hour professional training with live online instruction resulting in multiple software projects.
Skills: Full Stack Web Development, APIs, Problem solving

https://generalassemb.ly

Product Owner | IT Project Manager

Novidea - March 2022 to August 2022
Achievements: Broke down high-level feature requirements into user stories resulting in prioritized product backlog.
Skills: SalesForce (Platform), Globally Distributed Teams

https://www.novideasoft.com

Product Owner | IT Project Manager

ActiveProspect - March 2021 to March 2022
Achievements: Owned user stories, scheduled sprint capacity, and release management resulting in Product Led market growth of Lead Integration platform.
Skills: Shortcut, Full Story, Google Analytics

https://www.activeprospect.com

Product Owner | IT Project Manager

NAVEX - July 2018 to March 2021
Achievements: PO for 12 person development team to release a new greenfield product. Achieved > $2.2 M sales pipeline in 3 months.
Skills: Jira, Advanced Roadmaps for Jira

https://www.navex.com

Product Owner | IT Project Manager

HawkSoft - September 2016 to July 2018
Achievements: Broke down high level requirements into user stories and led testing resulting in increased monthly reoccuring revenue.
Skills: User flow mapping, Third Party Integration, Balsamiq

https://www.hawksoft.com

Software Trainer/Implementation

HawkSoft - January 2015 to September 2016
Achievements: Trained clients on software accounting features resulting in completion of implementation projects.
Skills: Insurance Agency Trust Accounting, QuickBooks configuration, Instruction through WebEx

https://www.hawksoft.com

Software Technical Support

HawkSoft - July 2012 to January 2015
Achievements: Resolved clients software issues via phone and online resulting in excellent call metrics and increased responsibilities to handle accounting related issues.
Skills: Desktop support, Report generation, Troubleshooting

https://www.hawksoft.com

Insurance Agent

Boat Insurance Agency - July 2002 to June 2012
Achievements: Provided front and backoffice support for local personal lines insurance agency.
Skills: Licensed P&C agent, Computer Networking, Invoicing and Payment processing

https://www.boatinsurance.net